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AI-Powered
Integrated Customer Experience (CX)
Intelligence Platform

Beyond manual processes, Journey Map, AI Docent,
and LoginBridge seamlessly integrate into one ecosystem,
delivering AI-driven support across the entire workflow—,
from data collection to insight generation and execution.

The Era of CX Intelligence 92% of companies that replaced manual analytics processes with AI achieved breakthrough improvements—reducing resource costs while accelerating decision-making.

Core Values of Our AI-Powered Integrated Analytics Solution

Seamless Connection of Fragmented Customer Data

Journey Map visualizes the customer journey, while LoginBridge connects fragmented paths, unifying logged-in and guest behaviors. This removes blind spots in customer understanding and reveals the full context of actions previously hidden.

Instant Relief from Analytical Bottlenecks

With Docent, complex data can be interpreted in real time through simple natural language queries, eliminating wait times. By integrating collection, processing, analysis, insight, and execution into one seamless flow, decision-making becomes 70% faster than manual processes.

Focus on Insights, Let Analysis Run Automatically

Free skilled professionals from repetitive analysis tasks, enabling them to focus on generating higher-value insights. Every team member can leverage data in daily decisions with confidence, while analysts apply their expertise to more strategic challenges.

Revolutionizing CX Analytics with AI

Before: Manual-Driven Process

  • Data collection and tagging setup 2–3 weeks, developer required
  • Data processing and cleansing 2–3 days, analyst required
  • Analysis and insight generation 1–2 weeks, CX expert required
  • Report creation and sharing 3–5 days, report specialist
  • Execution planning 1–2 weeks, executives & teams

Total Duration: 4–8 weeks, 5+ resources required

After: AI-Powered Process

  • One-click, tagless data collection 5 minutes, accessible to anyone
  • Automated data integration & preprocessing Real-time, fully automated (no manpower needed)
  • AI-powered natural language Q&A Seconds to minutes, accessible to anyone
  • Automated insight generation & sharing Real-time, fully automated (no manpower needed)
  • AI-powered natural language Q&A Instant, decision-makers only

Total Duration: 1–2 days, no specialists required

Integrated CX Intelligence Ecosystem

Customer Journey Visualization

Journey Map

Journey Map

A tagless CX visualization solution that lets you intuitively understand complex behavior patterns, identify key conversion paths, and optimize experiences.

One-click deployment to reduce developer effort
Auto-discover AI-optimized paths
Consistent analytics quality

Journey Map Learn more
AI-Driven Insights

AI Docent

AI Docent

An AI analytics assistant that answers natural-language questions on complex data, delivering instant visual insights and recommended actions.

Up to 70% less reliance on specialists
Unified data-to-execution workflow
Real-time performance analysis & reporting

AI Docent Learn more
Customer Journey Unification

Login Bridge

Login Bridge

A solution that automatically connects guest and logged-in behaviors to reveal a complete journey that legacy approaches couldn’t capture.

Eliminate manual stitching 100%
Automated cross-device tracking
Improved data quality and accuracy

Login Bridge Learn more
Journey Map
Docent
Login Bridge
Integrated CX
Intelligence Platform

Three core solutions connect into a single platform, unifying previously fragmented analytics workflows.

CX Optimization

Journey Map : One-Click Conversion Path Optimization

The key to higher conversion rates lies in understanding the precise paths customers take to their goals. Beusable’s Target feature empowers anyone to perform complex conversion analysis—once limited to data experts—with just a single click.
Journey Map Image
With Journey Map’s Target feature, conversion paths are visualized clearly, enabling instant identification of improvements—no manual analysis required.

  • Tagless Automated Data Collection

    Reduce development resources and time spent on tagging by 99%, and start data collection instantly. Setup can be completed within 5 minutes.

  • AI-Powered Path Optimization

    Discover patterns beyond manual analysis and automatically receive optimized path suggestions. Integrates the fragmented steps of data → analysis → insight → execution into a unified flow.

  • Real-Time Performance Monitoring

    Monitor and report performance changes in real time as conversion paths evolve. Reports are automatically generated, saving both time and resources.

UX GPT-Powered AI Chatbot

AI Docent : Ask a Question, See the Insights

You no longer need to wait for specialists to analyze complex data. AI Docent minimizes the time and resources spent on manual analysis, enabling every team member to ask questions in natural language and receive insights instantly. It unifies the fragmented steps from data collection to reporting into one seamless process.
Docent Image

  • Reduced Analysis Resources

    70% Less Dependence on Specialists

  • Consistent Output Quality

    Standardized Analytics with AI

  • Democratization of Data Analytics

    Data-Driven Decisions for All Teams

  • Real-Time Automated Reporting

    Stronger Responsiveness with Instant Insights

Industry Use Cases:
From Manual to AI-Powered

E-Commerce

Customer Experience Innovation with AI-Powered Integrated Analytics

A major online retailer, Company A, replaced its manual, expert-driven analytics processes with an AI-powered integrated solution. LoginBridge automatically connected logged-in and guest behaviors, Journey Map analyzed conversion paths, and Docent provided natural language Q&A to design tailored improvement strategies.

  • Resource Savings

    Reduced analysts from 4 to 1

  • Analysis Time

    2 weeks → 30 minutes (97% reduction)

  • Reporting

    Manual reporting → Automated generation (100% automation)

Financial Services

Real-Time CX Optimization

Financial services provider Company B replaced quarterly CX analysis with an AI solution, enabling real-time improvements. When asked “Which step has the highest drop-off?”, Docent immediately identified the bottleneck, allowing corrective action without expert intervention.

  • Shorter Analysis Cycles

    Quarterly → Real-time (continuous monitoring)

  • Data Quality

    Partial → Complete customer journey visibility

  • Decision-Making Speed

    Avg. 3 weeks → Within 1 day for decisions & execution

Go Beyond Manual Analytics: Gain a Complete Understanding of Customer Experience with AI

With Journey Map, Docent, and LoginBridge integrated into one AI-powered solution, every step—from data collection to insights to execution—is automated. Achieve consistent, high-quality CX analytics and optimization without relying on specialists.