Enterprise +｜Beusable

Journey Map

Analyze Complex Journeys in 5 Minutes and Instantly Optimize Conversion Paths

Define targets to uncover conversion paths, analyze page-level behavior with CX Heatmap, and let AI automatically generate expert-level reports. Need faster insights? AI Docent delivers answers instantly.

70% Reduced Analysis Time

32% Improved Conversion Rates

2.3x Enhanced ROI

89% Execution Conversion Rate

Target Analysis Instantly visualize paths to goal pages with Sankey diagrams

CX Heatmap Clearly compare behaviors of conversion vs. drop-off groups

AI Report Expert-level analysis powered by UX GPT trained on enterprise best practices

AI Docent Real-time, data-driven instant insights

COMPLETE ANALYTICS WORKFLOW

4-Step Data-Driven Decision-Making Process

From target setting to AI Docent, the entire analytics workflow is automated to enable rapid execution.

Case Study: Fashion Mall A Achieved a 32% Increase in Conversion Rate

Achieved monthly revenue growth from 280M KRW to 370M KRW in just one month through journey optimization.

Target Analysis

Set Goals & Identify Current Status Define “Order Complete” page as the target to automatically uncover real purchase journey paths.

5items 발견된 주요 전환 경로

CX Heatmap

Detailed Bottleneck Analysis Diagnosed the reason behind 73% drop-off on the product detail page using heatmaps.

73% Key Drop-Off Rate Identified

AI Report

Derive Improvements & Set Priorities Based on UX GPT analysis, three high-ROI improvements were proposed.

3items AI-Selected Priority Tasks

AI Docent

Real-Time Impact Measurement & Adjustment Post-change performance monitored in real time by AI Docent, enabling continuous optimization.

+32% Final Performance Improvement Rate

TARGET ANALYSIS

One-Click Comprehensive Conversion Path Analysis

Visualize complex customer journeys with intuitive Sankey diagrams to instantly identify key conversion paths.

Actionable insights without the need for data experts

Simply set a target page and AI automatically analyzes all conversion paths—instantly showing which paths perform best and where customers drop off.

Real-time visualization of
key conversion paths and their share
Automatic detection of unexpected customer behaviors
Instant comparison of path differences by segment
Benchmark performance against industry standards

CX HEATMAP ANALYSIS

Conversion vs. drop-off group behavior comparison

Journey Map analyzes in detail what happens at each node

Conversion Group

87%

Key Behavior Patterns

85% use product image zoom
Avg. 2.3 minutes spent in review section
3.2 additional related products explored on average

Drop-off Group

87%

Key Drop-off Points

67% drop-off after checking shipping cost
45% drop-off if page load exceeds 3 seconds
55% fail to reach CTA button

AI-POWERED ANALYSIS

Expert-Level Analytics Reports Generated by UX GPT

AI trained on enterprise-level analytics expertise (Samsung, Naver, etc.) automatically delivers actionable insights.

Mobile User Conversion Rate Improvement Report

Key Findings

During the analysis period, the mobile conversion rate was 2.3%, 66% lower than desktop (6.8%). CX Heatmap and Journey Map analysis identified three primary causes.

70% Decline in CTA Button Click Rate

82% Drop-Off After Checking Shipping Costs

4.2seconds Average Loading Time

Actionable Recommendations

Add fixed bottom CTA button on mobile → Expected +1.2%p conversion uplift
Display shipping cost information at top of product page → Expected -18% drop-off
Apply image optimization & lazy loading → Expected -42% load time